title: “Send a reminder before the event” description: “Schedule automatic email or SMS 24 h and 1 h before to registered attendees.” audience: [“staff”] modules: [“eventos”,“comunicaciones”] estimated_minutes: 3 last_reviewed: “2026-05-03”
Send a reminder before the event
For: Staff
Last reviewed:
The reminder reduces no-show rate by 15% to 25% depending on event type.
TL;DR
In the event → Reminders → Add, pick channel and lead time.
Steps
1. Open the event.
2. Reminders tab → Add reminder.
3. Pick channel: email, SMS or push.
4. Set lead time: 24 h and 1 h are the most common.
5. Customise the message. Use variables {name}, {date}, {location}.
6. Save. It schedules when the event is activated.
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