title: “View the open rate of a send” description: “Measure how many opened, clicked and unsubscribed after a send.” audience: [“staff”,“org_admin”] modules: [“comunicaciones”,“reportes”] estimated_minutes: 2 last_reviewed: “2026-05-03”

View the open rate of a send

Metrics stabilise at 48 hours. Before that they are just a first read.

TL;DR

Communications → History → pick the send.

Steps

1. Communications → History. 2. Pick the send. 3. See the four metrics: sent, opened, clicked, unsubscribed. 4. Use By link to know which CTA had more engagement. 5. Export the report to CSV if you need to share.