title: “Respond to a GDPR/LGPD request” description: “Process a data subject access, rectification or erasure request.” audience: [“org_admin”] modules: [“seguridad”] estimated_minutes: 5 last_reviewed: “2026-05-03”

Respond to a GDPR/LGPD request

GDPR requires response within 30 days (LGPD: 15 days). The system generates a PDF with all subject data in under 5 minutes.

TL;DR

Settings → Security → Data subject requests → New, find the subject and pick the type.

Steps

1. Settings → Security → Data subject requests. 2. New request. 3. Find the subject by email or ID. 4. Pick type: access (export), rectification (edit) or erasure (delete). 5. For erasure, confirm dependencies preserved by legal obligation (donations for tax). 6. Confirm. Receive the PDF with the response ready to send to the subject.