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Help centerHow do I…Add an authorized pickup person

title: “Add an authorized pickup person” description: “List grandparents, uncles or nannies who may pick up the child at exit.” audience: [“staff”] modules: [“check-in”,“seguridad”] estimated_minutes: 3 last_reviewed: “2026-05-03”

Add an authorized pickup person

For: Staff
Last reviewed:

Only listed people with the security code may pick up the child. Without that, the volunteer calls the head of household.

TL;DR

On the child record → Authorized pickup → Add.

Steps

    1. Open the child record. 2. Authorized pickup → Add. 3. Capture name, relationship and phone. 4. Upload a photo of official ID (optional but recommended). 5. Set validity: permanent or only Sunday X. 6. Save. It appears on the pickup screen next to the child QR.

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