Community
Ministrium’s official community channel is GitHub Discussions on the public documentation repository.
Why GitHub and not Facebook
We picked GitHub for four measurable reasons:
- Indexable: every thread appears in search engines and is referenced from the help center.
- Archivable: the community can be exported; it is not trapped in a closed platform.
- Traceable: every reply has a verifiable author and date, useful for audit.
- No opaque algorithm: what you see is what was posted, in chronological order.
This deliberately rules out a Facebook group, which is the common pattern in the industry but breaks these four criteria.
Categories
| Category | What for |
|---|---|
| Announcements | Releases, status, team events |
| Q&A | Questions the help center does not yet cover |
| Show and tell | How your church configured something |
| Ideas | Feature proposals |
| Bugs | Public reports of non-critical defects |
For production incidents use report an incident, not Discussions.
Code of conduct
Short version: treat others with the same respect you would expect for yourself. No discrimination. No spam. No product promotion. No political or theological debates.
Response times
- Announcements: read-only, no responses expected.
- Q&A: the team aims to reply in under 48 business hours. The community often answers sooner.
- Ideas and bugs: weekly triage. If they reach the roadmap, the thread is tagged
accepted.
Recognition
Every quarter we post an announcement with the 5 most active contributors. No material prize; just public recognition.
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