Communications

The Communications module is where the church talks to its congregation. It supports four channels — email, push, SMS, and WhatsApp — with reusable templates, dynamic lists, and a complete consent log.

The philosophy: right channel, right message, right person. An event invitation is not the same as a daycare-closure alert, and doesn’t deserve the same channel.

Pages in this section:

1. Email — campaigns, transactional, and deliverability.
2. SMS and WhatsApp — Twilio and WhatsApp Business.
3. Push — notifications to the mobile app.
4. Templates — variables, branding, and approvals.
5. Lists and segments — who receives what.
6. Compliance — opt-in, opt-out, CAN-SPAM, and CASL.