How do I…
Each article answers a single question in under five minutes. If you find a missing question, suggest it.
- Configure the kiosk PINSet the numeric code that protects the kiosk admin mode.2 min read
- Connect Stripe in 5 minutesLink your church's Stripe Connect account to start receiving online donations.5 min read
- Import members from ExcelUpload an existing member list using the CSV template.6 min read
- Change the campus logoReplace the logo shown on kiosks, receipts and emails for a specific campus.2 min read
- Enable MFA step by stepEnable multi-factor authentication (MFA) for your user and for the whole org.4 min read
- Create a donation fundAdd a new fund (Tithe, Missions, Building) to the donation form.3 min read
- Check in a minorRegister a child entering the kids area with security code and authorized pickup.3 min read
- Generate annual tax receiptIssue the consolidated tax-deductible receipt for the fiscal year for each donor.4 min read
- Cancel a recurring donationStop a donation subscription either at the donor's request or via admin.2 min read
- Export members to CSVDownload your member list (filtered or complete) as a UTF-8 CSV file.2 min read
- Create a prospect from scratchRegister a new visitor or contact in the CRM before converting them into a member.3 min read
- Merge duplicate membersCombine two records that represent the same person without losing donations, attendance or notes.4 min read
- Create a member segmentDefine a dynamic group of members (by age, campus, attendance) to send communications or run reports.4 min read
- Add a confidential pastoral noteSave a note visible only to pastors on a member record.2 min read
- Create and link a familyGroup several members in a family sharing address, tax receipt and child check-in.3 min read
- Assign tags to a memberUse free-form tags (leader, kids volunteer, baptized 2026) to segment later.2 min read
- Record quick attendance without a kioskBulk-mark attendance per service from the panel when no kiosk is used at the entrance.3 min read
- Print labels from the kioskSet up the Brother/Zebra thermal printer to issue sticker labels on check-in.6 min read
- Change the kiosk modeSwitch between self check-in, assisted search or kids-only check-in based on the volunteer role.3 min read
- Use QR capture for attendanceGenerate a unique QR per member and scan it with any camera to record attendance in seconds.4 min read
- Export attendance report to CSVDownload attendance per service, campus or date range as a CSV file ready for Excel.2 min read
- Fix an attendance recordEdit or delete a wrongly captured entry without affecting the historical count.2 min read
- Compare attendance between two weeksUse the comparison view to spot dips or spikes without building Excel formulas.3 min read
- Record a cash or check donationCapture donations received via Sunday envelope or bank transfer outside Stripe.3 min read
- Issue a donation refundRefund a donation in full or partially to the donor's card and adjust the report.3 min read
- Change the default fund on the formSet which fund is preselected for the online donor.2 min read
- Export donations for QuickBooksGenerate the IIF/CSV file with reconciliation ready to upload to QuickBooks Online or Desktop.5 min read
- Create a service plan for SundayBuild the service order with songs, transitions, owners and timings.5 min read
- Duplicate last week's service planReuse a run sheet as a base instead of rebuilding from scratch.2 min read
- Publish a public eventCreate the public page of an event with cover photo, location and registration form.5 min read
- Charge for event registrationTurn the registration into a Stripe transaction (camp, conference, retreat).4 min read
- Send a reminder before the eventSchedule automatic email or SMS 24 h and 1 h before to registered attendees.3 min read
- Export the attendee list to CSVDownload the event registrants with all their data to print or process offline.2 min read
- Add a song to the service planInsert a song from the catalog with key, tempo and lyrics file for the worship team.3 min read
- Assign tech team to the serviceSet who handles sound, video, streaming and lights. Each volunteer gets their role and a notification.3 min read
- Configure age roomsDefine kids rooms with age range, capacity and responsible volunteer.4 min read
- Record medical info for a minorCapture allergies, medications and emergency contact that show on the kiosk label.3 min read
- Add an authorized pickup personList grandparents, uncles or nannies who may pick up the child at exit.3 min read
- Check out a minorClose the check-in cycle when the child leaves the room with their guardian.2 min read
- Print the security code separatelyGenerate an extra receipt for a second authorized person.2 min read
- Capture COPPA consent from the guardianRecord the legal consent to process data for minors under 13.3 min read
- View the kids attendance reportCount per room, week and comparison against the 8-week rolling average.2 min read
- Send a bulk email to a segmentCompose, preview and send an email to a member segment with open tracking.5 min read
- Create a reusable email templateDefine header, body, signature and variables to reuse the template in future sends.5 min read
- Send an SMS to a cell groupShort message to all active members of the group. Counts as one SMS per recipient.2 min read
- Connect WhatsApp BusinessLink the official WhatsApp Business number to send messages with Meta-approved templates.8 min read
- Set the org-wide email signatureSet logo, address and social links shown at the foot of every email.3 min read
- Manage email unsubscribesSee who unsubscribed, restore a recipient who clicked by mistake and export the list.2 min read
- Schedule a send for a future datePrepare the send and pick exact date and time for it to fire without intervention.2 min read
- View the open rate of a sendMeasure how many opened, clicked and unsubscribed after a send.2 min read
- Create a new cell groupDefine name, meeting day, host and category of the group.3 min read
- Assign a group leaderGrant leader permissions to a member so they can record attendance and message the group.2 min read
- Invite members to a groupAdd people to the group manually or publish it in the directory for self-enrolment.3 min read
- Record attendance at a group meetingThe leader marks who attended in under a minute from the mobile app.2 min read
- Multiply a group into twoSplit a large group by creating a child group and preserving the lineage for health reports.4 min read
- Export the groups report to CSVDownload attendances per group, geographic coverage and health metrics for Excel.2 min read
- Publish the group in the member appMake the group discoverable from the app's public directory.2 min read
- Close a group that stopped meetingArchive a group without losing attendance or member history.2 min read
- Export a report to PDFGenerate a printable PDF with header, charts and table, ready for the board.2 min read
- Schedule a weekly report via emailGet the summary each Monday at 7 a.m. in your inbox without logging in.3 min read
- Create a custom dashboardCombine attendance, donations and groups widgets in a single view for the leadership team.6 min read
- Compare the performance of two campusesSee attendance, donations and growth of two campuses side by side in a single screen.3 min read
- View the church's annual trendMeasure real growth (attendance, donations, members) year over year.3 min read
- Share a dashboard with a pastorGrant read-only access to a dashboard without making the pastor an administrator.2 min read
- Export a report to CSVDownload the raw data from the report to process in Excel or Google Sheets.1 min read
- Configure an attendance goalSet the weekly or annual goal and see progress on the health dashboard.2 min read
- Create a new campusAdd a new site to the organisation with its own schedule, timezone and branding.5 min read
- Transfer a member to another campusChange a member's primary campus while keeping their history.2 min read
- Assign a scoped user to a campusGrant permissions limited to one campus only, with no access to the rest of the org.3 min read
- Consolidate a report across all campusesSee the aggregated org figures with a per-site breakdown.2 min read
- Configure the campus timezoneSet the correct timezone so reminders and reports use local time.2 min read
- Deactivate a campus that stopped operatingArchive a campus without losing its historical data.3 min read
- Clone the configuration of a campusUse an existing campus as a template when launching a new one.3 min read
- Connect QuickBooks OnlineLink QuickBooks Online to push donations automatically as accounting deposits.6 min read
- Create a Zap with Ministrium in ZapierConnect Ministrium to any of the 6,000+ apps supported by Zapier.5 min read
- Sync segments with MailchimpKeep Mailchimp lists automatically up to date from Ministrium segments.5 min read
- Revoke an integrationDisconnect an integration and delete the stored tokens.2 min read
- Test webhook deliverySend a test event to your endpoint to validate the signature and response.3 min read
- View an integration's logsInspect the last 72 hours of calls with status and duration.2 min read
- Map funds to QuickBooks accountsSet the target accounting account for each donation fund before the first push.4 min read
- Require 2FA on the integration userProtect the service account behind the integration with two-factor authentication.3 min read
- Generate an API keyCreate a service credential to call the REST API from your scripts or custom integrations.3 min read
- Revoke an API keyInvalidate a leaked or unused credential.1 min read
- Test an endpoint with curlCall the REST API from the terminal without Postman.3 min read
- Paginate a long API responseUse the `next_page` cursor to iterate over large lists without missing records.3 min read
- Register an outbound webhookReceive HTTP notifications on your server when an event occurs (new donation, member created).4 min read
- Verify the signature of a webhookCompare the `Ministrium-Signature` header against HMAC-SHA256 of the body.5 min read
- Check the current rate limitRead the `X-RateLimit-*` headers to stay within your quota.2 min read
- Import the official Postman collectionImport the collection and environment to test every endpoint without writing a single curl.3 min read
- Enforce MFA for the entire organisationMake MFA mandatory for any login within the organisation.3 min read
- Review the audit logInspect which users performed which critical actions and from which device.3 min read
- Export the audit logDownload the full log in CSV or JSON for external analysis or regulatory audit.2 min read
- Request the DPA (Data Processing Agreement)Download and sign Ministrium's standard DPA to comply with GDPR/LGPD.5 min read
- Respond to a GDPR/LGPD requestProcess a data subject access, rectification or erasure request.5 min read
- Enable SAML 2.0 SSOConnect Ministrium to your identity provider (Okta, Azure AD, Google Workspace).10 min read
- Request encryption key rotationTrigger annual or emergency rotation of your organisation's KMS keys.3 min read
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