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CRM & PeopleOverview

CRM

Screenshot of the CRM admin panel

Admin panel screenshot (production). The capture may be outdated relative to the current UI.

Ministrium separates people management into two connected workspaces under People & Connection:

  • Membership — at /admin-church/members: view, search, filter, import, and invite people who already belong to the church.
  • CRM - Prospects — at /admin-church/crm: receive Guests, organize follow-up, and convert them into members.

Who can view and edit CRM

Prospects require the crm permission and the plan feature CRM. Without both, the API returns 403 (and the UI hides the module).

Role (default)Membership (members)Prospects (crm)
Pastor / Associate PastorRead and writeRead, write, and admin (delete needs crm:admin)
Campus AdminRead and writeRead and write
Leader (with CRM on plan)Per assignmentRead and write
AccountantRead and writeNo crm (intentional)
SecretaryRead and writeNo crm (intentional)

Deleting a prospect requires crm:admin.

  1. Manage members or import your current database.
  2. Invite members to activate their account and install the PWA.
  3. Publish the Connect Card (QR or Website code tab) to capture Guests.
  4. Work the prospects pipeline with the Total, New, Contacted, In a group, and Converted cards.

See also prospect versus member and member data.

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