Authorized pickup people
By default, only the adult who did check-in can pick the minor up. The family can expand that list to additional explicitly authorized people.
Who can add someone
- The parent (
member) from app or web. - An
org_adminorcampus_admin, with verbal or written confirmation from the parent.
No one else. A kiosk volunteer cannot add someone to the list.
Authorized person fields
- Full name
- Relationship to the minor (grandparent, aunt, nanny)
- Contact phone
- Photo (optional but strongly recommended)
- Authorization start and end dates (optional, useful for temporary cases)
The pickup flow with an authorized person
- The person approaches the room.
- Volunteer requests their photo ID.
- Volunteer looks up the minor on the tablet and opens their authorized list.
- Visually verifies the person matches the registered photo.
- Asks for the security code from the receipt (which the parent gave this person).
- If everything matches, releases the minor.
- The system logs pickup with the authorized person’s ID, not the parent’s.
Special cases
Shared custody
For children of separated parents with shared custody:
- Register both parents as authorized.
- If there’s a court restriction, mark the restricted parent with “NOT authorized for pickup”. The system blocks pickup and alerts the coordinator.
- Attach the court document to the family record (visible to
org_adminonly).
Occasional babysitter
If the sitter comes one Sunday:
- Parent opens the app before the service.
- Family → Authorized pickup → Add temporary.
- Fills the data and picks “Only today”.
- Authorization auto-expires at end of day.
Emergency pickup by unlisted person
If an unlisted family member must pick up (emergency, parent unreachable):
- Volunteer calls the registered responsible adult.
- Adult authorizes by phone.
Campus coordinatorlogs temporary authorization with call recording (recommended).- Release.
Audit
Every list change is logged:
{
"action": "minor.authorized_pickup.added",
"minor_id": "m_42",
"added_user_id": "u_91",
"actor_user_id": "u_18",
"expires_at": "2026-12-31T23:59:59Z",
"occurred_at": "..."
}Annual review
We recommend families review their authorized list once a year. Relationships change and an outdated list is a vulnerability. The system sends an automatic reminder each January.
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