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CommunicationsLists and segments

Lists and segments

To send a communication you first decide who. Ministrium offers two mechanisms: lists (static) and segments (dynamic).

Static list

A static list is a fixed set of members. Useful for:

  • Sunday volunteer team
  • Retreat sign-ups
  • Baptism class cohort
List: "Zacatecas Retreat 2026" Type: Static Members: 47 (added manually or via CSV import)

If a new member signs up for the retreat, they must be added manually to the list.

Dynamic segment

A dynamic segment is defined by rules: membership is recomputed at send time.

Segment: "Active youth at Downtown" Rules: - campus = "Downtown" - age between 13 and 25 - attendance last 30 days ≥ 2 - email opt-in = true

When the next campaign goes out, the system re-evaluates rules and produces the current list. Nothing to maintain — the list manages itself.

Available operators

FieldOperators
Text (name, email)=, ≠, contains, starts with
Number (age, YTD given)=, ≠, <, ≤, >, ≥, between
Date (last check-in)=, before, after, in last N days
Boolean (opt-in, leader)= true, = false
List (campus, tags)in, not in
Relationhas group X, attended event Y

Rules combine with AND by default, with OR and nested groups available.

Visual builder

[ AND ] ├─ campus IS Downtown ├─ age BETWEEN 18 and 35 └─ [ OR ] ├─ tag CONTAINS "leader" └─ groups COUNT >= 1

Drag-and-drop UI. Each change shows a live count (“142 members match”).

Combine lists and segments in a send

When creating a campaign, recipients can be:

  • A list
  • A segment
  • Union (list A ∪ segment B)
  • Intersection (list A ∩ segment B)
  • Difference (segment A − list B)

Useful for: “all retreat sign-ups EXCEPT leaders (who already got another email)”.

Implicit opt-in filter

Every list/segment used in a campaign is auto-filtered by channel opt-in. If your segment says “all members” but the campaign is WhatsApp, only those with whatsapp_opt_in = true will receive it.

Quotas

PlanListsSegmentsMembers per list
Starter1051,000
Growth502510,000
Business+UnlimitedUnlimitedNo cap

Best practices

  1. Use segments for recurring audiences (weekly newsletter to “active members”).
  2. Use lists for one-off audiences (sign-ups to a specific event).
  3. Prefix segment names: [NEWSLETTER], [EVENT], [OPS].
  4. Document the segment’s intent in the description — the next staffer will thank you.
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