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CommunicationsLists and segments

Lists and segments

To send a communication you first decide who. Ministrium offers two mechanisms: lists (static) and segments (dynamic).

Static list

A static list is a fixed set of members. Useful for:

  • Sunday volunteer team
  • Retreat sign-ups
  • Baptism class cohort
List: "Zacatecas Retreat 2026" Type: Static Members: 47 (added manually or via CSV import)

If a new member signs up for the retreat, they must be added manually to the list.

Dynamic segment

A dynamic segment is defined by rules: membership is recomputed at send time.

Segment: "Active youth at Downtown" Rules: - campus = "Downtown" - age between 13 and 25 - attendance last 30 days ≥ 2 - email opt-in = true

When the next campaign goes out, the system re-evaluates rules and produces the current list. Nothing to maintain — the list manages itself.

Available operators

FieldOperators
Text (name, email)=, ≠, contains, starts with
Number (age, YTD given)=, ≠, <, ≤, >, ≥, between
Date (last check-in)=, before, after, in last N days
Boolean (opt-in, leader)= true, = false
List (campus, tags)in, not in
Relationhas group X, attended event Y

Rules combine with AND by default, with OR and nested groups available.

Visual builder

[ AND ] ├─ campus IS Downtown ├─ age BETWEEN 18 and 35 └─ [ OR ] ├─ tag CONTAINS "leader" └─ groups COUNT >= 1

Drag-and-drop UI. Each change shows a live count (“142 members match”).

Combine lists and segments in a send

When creating a campaign, recipients can be:

  • A list
  • A segment
  • Union (list A ∪ segment B)
  • Intersection (list A ∩ segment B)
  • Difference (segment A − list B)

Useful for: “all retreat sign-ups EXCEPT leaders (who already got another email)”.

Implicit opt-in filter

Every campaign respects each channel’s consent. For SMS, only numbers with SMS confirmed receive it. For WhatsApp, contacts who opted out or have WhatsApp turned off are skipped.

Quotas

PlanListsSegmentsMembers per list
Starter1051,000
Growth502510,000
Business+UnlimitedUnlimitedNo cap

Best practices

  1. Use segments for recurring audiences (weekly newsletter to “active members”).
  2. Use lists for one-off audiences (sign-ups to a specific event).
  3. Prefix segment names: [NEWSLETTER], [EVENT], [OPS].
  4. Document the segment’s intent in the description — the next staffer will thank you.
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