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title: “Change the kiosk mode” description: “Switch between self check-in, assisted search or kids-only check-in based on the volunteer role.” audience: [“org_admin”,“staff”] modules: [“asistencia”] estimated_minutes: 3 last_reviewed: “2026-05-03”

Change the kiosk mode

For: Org adminStaff
Last reviewed:

The kiosk has four modes: self (the person searches themselves), assisted (a volunteer searches), kids (kids only) and events (QR scan).

TL;DR

On the kiosk: enter the PIN and press Mode. Pick the mode and confirm.

Steps

    1. On the kiosk home screen, press Menu → Mode. 2. Enter the admin PIN. 3. Pick one of the four modes. 4. Confirm. The kiosk restarts the screen with the chosen mode. 5. To switch again, repeat from Menu → Mode.

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