Active plan and kiosk

An active service plan is one the system treats as “happening right now”. When a plan is active, kiosk attendance marks associate to it automatically.

Activate a plan

Plans activate automatically 30 minutes before their scheduled time and deactivate 2 hours after. You don’t need to do anything — activation runs on schedule.

If you want to activate or deactivate manually:

1. Events → Service Plans → [Plan].
2. Activate / Deactivate now button.

Only one plan active per campus at a time. Activating a new plan deactivates the previous one.

What changes when a plan is active

• Kiosk attendance: each mark associates to the active plan (not a “generic service”).
• Reports: that service’s attendance is tagged with the sermon, preacher, songs of the day.
• Historical reports: two years later, you can see “attendance on Sundays Pastor Carlos preached vs someone else”.

Live view during the service

A campus_admin can open Events → [Plan] → Live view during the service and see:

• Current block (auto-advances with estimated duration)
• Service elapsed time
• Real-time attendance (growing chart)
• Live notes from worship director

Useful in production / control room to see if the service runs on time.

Sync with the kiosk

The kiosk auto-detects the active plan. When a visitor marks attendance:

{
  "attendance": {
    "member_id": "m_42",
    "service_plan_id": "sp_2026_04_14_downtown_11am",
    "campus_id": "c_downtown",
    "occurred_at": "2026-04-14T16:08:32Z"
  }
}

Association with the service plan enables much richer reports than “they came to Sunday service”.

End of service

When the active plan deactivates (manually or automatically), the system:

1. Closes attendance capture for the service.
2. Marks the plan as completed.
3. Generates the automatic report of the service (total attendance, vs last week, demographic breakdown).
4. Notifies the campus pastor by email with the report.

Limits

• Only one active plan per campus at a time.
• Future plans cannot be activated (more than 2 hours ahead).
• Past plans can be reviewed and edited after the service, but attendance is already recorded against the original plan.