title: “Volunteer script for the kiosk” description: “Checklist and step-by-step script for the volunteer running the kiosk at the service entrance.” last_reviewed: “2026-05-03”
Volunteer script for the kiosk
Single-page script to print and leave next to every kiosk. Useful to train new volunteers in under 15 minutes.
| Version | Date | SHA-256 hash |
|---|---|---|
| v1.1 | 2026-05-03 | f8a2…3d7b (4 KB PDF) |
Script contents
1. Before the service (15 min before): turn on kiosk, verify printer, do a test check-in. 2. Visitor greeting: model phrase and body posture. 3. Assisted search: when to use full name vs phone. 4. Special case: minor: security code and authorized pickup protocol. 5. End of service: paper checklist for inventory and shutdown.
Download
- PDF for printing (A4) - PDF for printing (Letter)
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